We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cross-bomb. At 45 sat perfectly. As it will be worn-we will see in the summer). Sent fast. They also reached Ukraine quickly. We have... Seller need change shipping method. By Ukraine delivered company mist Express, lost a lot of time and nerves to get the parcel. Mist sucks. And the store is super. Recommend
Very cool, a very Canton color that does. I usually spend a 41, I ordered 42. I don't use them to run, if not to wear jeans, I don't know the durability they would have if I used them to run. Very comfortable and weigh very little. I ordered them on a Monday and they arrived on Thursday of the following week.
To say that I'm surprised-this will be an exaggeration! I'm just axyel! At its US11, the length of the foot is 29 cm, ordered 46, which on a dimensional grid corresponds to 28,8 cm. Morally it was ready that the sneakers would be either too small or too large. Came just perfect! Sit comfortably. It is convenient to go to work and back for 30 minutes in each direction, and there are passages for work. It's been four days, so I'm writing after TST drive. Ordered in Belarus on April 29, received on June 13. Sent in a regular envelope with a navel. Light himous smell in stock, the eyes do not tear, so it's not critical. In our stores with cheap shoes are not such fragrances. And in the sausage department does smell at all пuздец like! So it's food, and here the sneakers on the asphalt walk. I'm happy with the purchase at 100%!
Took for 1,2 k for running. Quality for this cost is good. There is an inscription "keep running". The sole of medium stiffness. The protector slides slightly on the lenoleum. The smell of plastic/rubber is almost absent. The size of the foot measured by a ruler according to the size table-on a narrow foot came perfectly.