We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The truth that very surprised with the quality of the product. They weigh nothing and all the pieces look of quality.
They have arrived very quickly to Spain and well protected. Orders 11/11 and received 23/11. Thank you very much to the store
Very good quality poles, handle very comfortable. We have passed 25km trail and Poles not zsuwają up even under heavy load. Weight 200g one. With a clear conscience I recommend. Only what noticed a problem vibration for kijku when strong dociśnięciu. Unfortunately it comes on in many kinds of kijków
Very happy product description and materials highly recommended this store
Quality unbeatable price. My husband loved it. Very happy. I recommend 100%
The sticks came quickly. But detained for 3 days because the salesman indicated the wrong phone number. Huge plus sticks for being collapsible. It is possible to pull the phalanges into three separate parts. That is, they can be put in a small suitcase 10 kg. Those who run trals will understand. I am high 196 cm and I need maximum length of sticks. This weekend I will test for a 35 km race. If they break down, I'll write it down.
Calidad, peso y agarre excepcionales, así que aplicable también al precio. Veremos durabilidad y funcionalidad en el medio.
Sticks liked, everything is done neatly and clearly fixed. The weight of the pair is 400g. Folded length 65.5 cm. You can spread up to 145 cm. This is if used as a rack. Handles, of course, from synthetics, but to the touch are not nasty. The only thing at the bottom of the handles is the clearance around the tube, as it is not finalized. And the bag is not included. Delivery by courier EML well, very uncomfortable, easier to come to the Mail and pick up at a convenient time. Packed in bag and box, top postal bag. The box is crumpled, but inside everything is whole. Purchase is satisfied, thank you to the store!