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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Like, all match description store recommend the store I U seller. Thank you for flawless product, Vo back to shop for another purchase, are satisfied with my purchase.
all is on order. the parcel is prevented from any damage with the box itself and many soft materials inside it. The watches have protective film on the face. I am satisfied with it.
The watch is excellent, the drill will not regret, it's exactly not behind, they look more than stylish plus the original, per weight average. For hours it is satisfied with the packed civilized. Seller advise
Delivery in less than a month. They look pretty. Packed goods well, do not remember. Seller recommend.
Not my size. Changed in a week. Thank you
Nice watch. Nothing superfluous. For a large wrist, the diameter of the dial will be small, and for thin and medium is ideal.
Nice watch.
Recommend store all OK Unfortunately by COVID19 had be patient but opłacało out. RECOMMEND.
Watches are amazing, I recommend to buy))))) Thank you very much to the store
Product of very good quality, and especially the store is very cooperative and kind. Thank you
nice watch
Delivery very long store do not advise
The clock came 18 days before perm, they look solid, high quality, I counted on a larger size of the dial, in general, I hope they will not start to hurry or fall behind in a month.
Ordered on June 21, received August 9. Everything is very well packed. The clock came intact, go, how accurate, until I can not say-took for a gift. Thank you. Recommend.
На руке часы смотрятся очень красиво
Packed but 10 of 10. The watch is cool, especially for its 3000₽, but small for a man's hand. I gave it to my wife, she's happy. Watch quality, branded adjustable bracelet, screwdriver for the strap. Casio, in one word)
часы именно то что я хотел, ехала около месяца, посылка целая, часы очень нравятся, спасибо продавцу
Hours class. delivery long to kurila 73 days to the store of questions there is no whole package as it should.
Not much is small for a man. For a child and a woman just.
The clock is full of good of course, if you touch it, there are jambs of the varapina. Well, as usual, Russia's post office works as if the handicrafts are working. And almost forgot the gift pleased nice)))