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Cloud Up Serie 123 Upgraded Camping Tent

20 reviews
100% of buyers enjoyed this product! 517 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://nasbaba.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(20)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
Customer
verifed buyer
27 Nov 2020

Super Tip top

A***a
verifed buyer
26 Nov 2020

Order closed, but with customer service has been fixed in less than a week. All 10. Thank you.

J***i
verifed buyer
24 Nov 2020

I didn't check outdoors, but first impression is really good. Top quality and we'll thought solutions are implemented. For this price it's great deal. Ultra fast delivery to Poland.

N***a
verifed buyer
24 Nov 2020

It came quickly (from the Russian warehouse), courier to the apartment. Everything is in the kit. The seams did not check, but like norms. Tent without backing 1,6 kg Leslie my cantarik is not buggy). Now we have to wait for less heat to protest on the ground)

A***e
verifed buyer
16 Nov 2020

I just bought a cloud up1 20 D, and Im very satisfied, fast shipping, well packed, the store is very kind and answer to questions, I cant wait to try it in camping I'll give 5 stars I'll give more comments once I try it in nature

D***n
verifed buyer
15 Nov 2020

Everything is very fast, to the apartment. Quality at altitude!

A***a
verifed buyer
15 Nov 2020

The tent came very quickly. Ordered 11.11, the courier brought to the door 14.11 (Moscow). packed everything perfectly! Seams are quality, everything is smooth. Compactly assembled in a cover. On the fastener there are reflective strips, in the case on the instructions there is a Russian language, cords poisonously lemon color: the day will be good. Seller sent at our request green color tent! For which he thanks a lot.) The floor is made of a single piece of fabric, the seams go only on the sides. The tent is happy. As a summer light and compact option for two people for such money you can find similar tents only from naturehike (other models))).

E***a
verifed buyer
20 Oct 2020

Delivery to Rostov-on-Don within 10 days. Packed OK. The tent is good-everything corresponds to the description. I experienced in a trip in the mountains of Karachay-Cherkessia.

O***a
verifed buyer
6 Oct 2020

The tent liked, passed the test. I consider it convenient, compact and thoughtful, for one person just right! (Well, maybe a married couple to climb at will!) main weight!, it is convenient to take a hike for light weight!

D***v
verifed buyer
3 Sep 2020

Описанию соответствует. Доставка в Сочи две недели.

G***g
verifed buyer
31 Aug 2020

Палатка на первый взгляд хлипкая по сравнению с теми которые у меня были раньше, но они были кемпинговые. Много всяких застежечек верёвочек, места на одного даже много, будет куда вещи сложить

K***h
verifed buyer
29 Aug 2020

Нормальная, довольно лёгкая палатка для одного человека. В комплекте также оказался тент, мелочь, но приятно.

V***v
verifed buyer
6 Aug 2020

Delivery from the warehouse of the Russian Federation is phenomenon, after 3 days by courier, all is well, took on the advice of friends who not the first year drives with such, everyone is happy, I recommend!!

F***s
verifed buyer
28 Jul 2020

Little weight and well-packed, it takes quite a while to send, because of the post office by the covid

Customer
verifed buyer
27 Jul 2020

очень крутая палатка) лёгкая, прям то что я искала) собирается легко, дождем проверить пока не удалось, но как минимум очень устойчивая) единственное белый цвет(хотя скорее серый) очень маркий, от костра налетел пепел и испачкал тент, но это палатка, ей не обязательно быть чистой, главное, чтобы выполняла свои функции) в общем, покупкой довольна)

O***v
verifed buyer
27 Jul 2020

взял по совету друзей велосипедистов, доволен, качество отличное, доставка в Одессу 2недели, брал 2 местную, на велосипед и на мотоцикл, ещё с детьми хожу с ночёвкой на море. Продавец добросовестный с отличной репутацией, товар и продавца рекомендую.

A***v
verifed buyer
20 Jul 2020

хорошая палатка, тент можно было бы и потолще например 30d. и непонятно с боковыми оттяжками. конструкция явно с палатки без юбки. при установке боковых оттяжек юбка задирается и задувает ветер.

R***d
verifed buyer
6 Jul 2020

Very fast delivery to UAE, excellent communication with store and thanks for the support. Ain’t try the tent yet, rest will update later.

P***v
verifed buyer
4 Jul 2020

Krishlo in three days. Nice little tent. Bought for motorcycle trips. Put Fast, looks practical.

R***r
verifed buyer
1 Jul 2020

The order really came in 2 days. I didn't even expect it. Brought the courier. Tent quality. I did not weigh, but easy. Arcs are aluminum. There is a litter-mat. In size-one super comfortable. Together, if it's extreme. But I think it's better two pieces of 1,5 kg than two pieces of 3 kg. The color is green super.

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