We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Okey
One and a half months for delivery. Everything is clear and neat. The first impressions are only positive. It's like the description. On the leg like a glove. With time, I hope, I'll add a review
Thanks to the parcel went less than a month. Sent the size L is not the same as I ordered. photo-1-2 my order, and photo-3-4 what was sent.
Fast delivery, good quality, ordered a second time, for myself then father. Great store.
Knee quality, thick, with active actions, the leg under it will sweat. On top is glued rubber so as not to fall down. Size s came up, the leg compresses, but not much. Satisfied.
The product corresponds to the description, it came quickly respect the store I recommend,
Delivery 3 weeks in Yaroslavl. Bandage liked, the fabric is pleasant, the fixation is good. The size was selected on the grid and on reviews! I recommend to buy!
I was happy with the order. for the first time I ordered one, I regretted that not two at once. I had to order another one. The quality is excellent. Supports the knee. Recommend store and gifter. Delivery is long due to quarantine.
Everything as in the description, very quickly came to Ufa. 2 Springs-supports, in the center silicone insert under the knee, made soundly, the size matches, fixes well. Recommend.
Quality product and very quickly came, I recommend the store and the goods!
14 days to Cherkessk. Send the way I try, I'll try to add a review.
Quality is good, the size was selected according to the table all came up, store goods sent fast track track shipping was fast seller Thank you and good luck in business
Knee pads are cool, excellent quality! at their 42-44 needed S-Ku, a little too big.
Great knee pad. On the leg sits well. Fixes the knee perfectly.
A normal option for compression of the joint. I put on a beach volleyball tournament, as the joint hurts and in general the mini-kick. I was surprised that I ran all the parties without feeling pain. So I can recommend boldly to buy, but it is worth considering that in any case everything is individually. The size seemed first too big, but then it turned out all the rules, ordered according to the table! On the edges there are silicone snakes like on women's stockings, which prevents the knee from sliding. Price/quality is also OK.
The size corresponds, the quality is at the level. It came very quickly to Ro. Thank you
до Питера доехал за 23 дня, сделано качественно, материал хороший. померил - подходит, не жмет. буду испытывать.
Очень удобные, мягкие, держутся на силиконе, вставки какие-то гелевые уже вшиты. Продавец со мной с самого начала общался. Я довольна покупкой. Теперь могу ползать вместе с ребёнком.
Плотно прилегает, попробовал пару раз. Пока все нравится. Спасибо
Take on a smaller size, on the right lies the original orlett size L, and it is slightly too small. I also took the size L, but the fabric is not so dense and the Cup almost does not fix. To that end, new orthoses easily appear spools and puffs on the fabric. The verdict is norms, as the original orthoses are 20 times more expensive. For not regular sports and instead of elastic band. The goods came very quickly.