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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Waited a long time, promised until October 12, like a came on November 22, and so the quality is good advise, there were two of them, but only one ear was punctured.
Earrings are very beautiful, in quality it is difficult to say, I'm not sure that they will live for a long time with intensive wearing
Earrings went about four months, but still came. They are made neatly, they look cute on their ears, but while I put them on I thought I would die. Earrings turned out to be much less than expected, for what is that. Now I'm definitely the most clear punk on the area (no)✨
Earrings prerasny, went really very long, I first ordered clips instead of earrings, but it's me, so good earrings, respeck
The goods went 2-3 weeks. I really like it, everything keeps well, very high quality!!!
I thought they would be bigger and heavier, but it looks neat in my ears. Day wore, in the hair did not get confused
Cute!! Even though I have small ears its still cute. Good packaging.
Awesome piercing clips, you can screw them to control the tightness and doesn't fall off easily
So, let's start with ~ I warn you immediately, these are not earrings, but clips. ❗But❗ Do not rush to refuse them. I had a puncture of my ears and was a little hurt when I saw that it was clips. But as it turns out, they do not give way to earrings. Clips are adjustable in compression strength, so that they will definitely be tight and reliable. You can order without worrying. I did not follow the delivery time. Have a good shopping!
Earrings 10 of 10, I recommend to buy! Very comfortable, came quickly, do not fly!! All super, I would order more such
Thank you very much, the order came quickly, everything is exactly according to the description, though the goods were not tracked, thanks anyway
Earrings came whole. Not heavy. The chain is whole. Come quickly. The goods are satisfied.
Very cool earrings. They went to Krasnodar for a month and a half.
Cool earrings, I advise everyone. Very light, quite high quality made. Thanks Uwu
Delivered in a few weeks (Ural). Earrings are not bad, not thick. Chado's happy. With the store did not communicate-there was no need.
Earrings are wonderful!! True, I thought that there would be more, but it will also come down))
I love it, it's great how good you don't have to stick anything in your ear.
Хорошие кульчики.Правда крестики выглядят на фотографиях больше чем в реальности ,но это никак не влияет на общую картину того,как они классно смотрятся на ушах:3
Earrings are very wow, they cost their money. Light, exactly the same as the description. When wearing should not interfere with UWU INST: @ _ peachtea _
This was a good deal and an amazing items. They are very beautiful I just got the wrong ones, I think it’s so cute that they are clip ons I just thought I got the earring ones, but it’s okay I’ll order again and get the correct ones :)