We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super good, I knew from the description that I came without any packaging so I anticipated and ordered a box to be see better for gift. Comes alone in a sachet so they can have an eye for those who like it for gift
I arrive fast the ring is even more beautiful than in the photo
Belarus reached 23 days. Corresponds to the photo and description. There are no questions about quality. Recommend!
Good ring. It came quickly. Suitable for any size
It came madly fast. Ordered on October 26, 14 already took from the post office!
To Almaty 2 months. I'm happy. There's a test.
Ring chic Oochen looks beautiful in the live, like real diamonds! In Ukraine came in 18 days, which is fast enough. Definitely recommend!
Very beautiful ring, the size is adjustable easily. In reality, it turned out to be even more than in the photo
Very nice. As shown in the image. Satisfied with the product.
Ring lovely, came within not whole month. Can be adjusted wielkosc. Recommend Super! :)
I delay more than a month but it was worth the wait. It's beautiful.
A beautiful ring with a breakdown, about 17 size. I liked it very much, for such money moderators option, looks like silver, not costume jewelery. I liked it very much, the delivery is very fast, probably three weeks did not pass to Ukraine. thank you very much to the store!
Beautiful jewelry. The quality of the products is excellent, also indossandoli often have not scuriti and look very expensive. I ordered various jewelry from this store and have never left delusa. Seller recommended.
Чудовa heels, Garna yakust, dugé schvidko nahislali) stop the sample, ale Chi help ce sriblo Poki not vidomo, even 2 types in men and not cheorniye) store Raju)!
Beautiful ring, which can be adjusted and customized for your finger. After contact with water nothing it not J est. Sometimes haczy up when setting up sweater, but it as any ring. Really fast shipping!! Recommend
Everything is super, as in the photo. The test is worth it. Suitable for my very thin fingers. Usually I buy in gold 14-15 size
Recommend. Still need to wait and see if it fades or if its a real sterling silver. Loved it!
Fast shipping and delivery. Ring ślicznie presents on hand. Recommend
Кольцо классное, регулируется под любой размер, посылка шла долго, но я довольна.
this ring is so much cuter in person, it's cute in the photo but it looks really good on. I'm very glad that it's sizeable too so you can make it fit your finger exactly how you want