We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small I took size above but small when
It's beautiful just like in the picture, summer finite fabric but good quality the store I am a very nice gift quote
however make sure you buy the puff that comes for it. the dress is very flat.
Second order. Excellent store. Very fast. Good quality. Thank you for the gift and for the discount
The dress is beautiful, Unfortunately size XXL corresponds to one M, but it is excellent for summer, I recommend the store
Any dress I have ordered from this store was beautiful. I love the dresses, XXL fits perfectly to 1,65 m and 76 kg, this model is a little tight on the chest. Very serious seller, communication excellent, fast shipping. In a word: everything was just perfect. Thank you!
Just order a size or 2 up
Conform to the description I make 38/40. I took size L. It is barely a little big just a retouching to do at the size. Fluid light cotton fabrics send fast With a surprise a gift from the ears.
You have to order bigger size than usual. Otherwise. Very cool!
It's a bit tight for women with bossoms on the bigfer size. The dress has a peculiar smell when unpacked. It looks lovely.
Shirano dress, I recommend ordering the goods from this store
Ordered three dresses for his wife. There were only two in the package. And the second was not the one that ordered the wrong size. Only black came. There are no claims to him. It went perfectly. For the missing dress, the store returned the money immediately. The second sent for refund.
Superb! Fine, fluid and comfortable synthetic fabric, ideal for summer! China-Belgium in 65 days.
Beautiful dress has only very long lasted vooralleer I this have received