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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Fast delivery, perfect quality
Exactly as in the description, good quality, super pretty!!!! Delighted, I recommend!!! Arrived well before the scheduled date and more!
Very nice. They’re not heavy. Shipping was quite fast
Earrings are made neatly, the buckle is good, the goods are satisfied.
Beautiful earrings. They look very nice. It just needs to be checked over time if they don't mess up. It is recommended not to shower with them on or spray perfume when wearing them better put them on after the perfume and keep them always separate from others in some sachet so the gold holds longer. I recommend them.
Very beautiful, well-made! Li love it!!!!!! Li is advice! Arrived on schedule!
They came in a month, they were packed well-everything is whole. Correspond to photos and description-look great, not cheap, very interesting) but for me it's heavy-not for every day exactly)
Gorgeous! They look good quality! I love them! I’ll order another pair
Earrings are chic, do not look cheap. Not a large, optimal size, so as not to look Cigan, but also will not be lost.
Earrings are very beautiful! I liked it! I ordered more black and red.
Gorgeous!
Beautiful earrings! Shipping fast.
Exactly as in the picture. My photo color does not transmit. Accurate execution, no enamel chips and beyond the borders. Clasp with a small зазубринкой, which does not allow the earring to unbutton. For me, a little heavy. Look worthy. Purchase in general is very satisfied. With the store did not communicate, there was no need
Earrings are neat, but the clasp is weak, I think it will be difficult to wear, you can easily lose (made neatly, sent quick-3 weeks) Thanks
Cool earrings, look nice. The quality is excellent, not heavy, beautiful enamel painting. Interesting design. Beads from natural river pearls are fashionable to attach or remove from the middle-a bow, look equally beautiful. Packed in a gift box, delivery fast with tracking track
Wow! Awesome earrings! They look very neat, weightless and bright! I am very happy with purchase.
Delivery is free, took three weeks to the Post Office, track number was tracked all the way. The earrings came in a beautiful gift box, each pair packed in an individual zipper. I ordered two pairs of earrings at once: black rings and blue with pearls. Pearl elements are removable, they can be changed to other earrings or removed at all. The diameter of the Rings is 2,1 cm, the most convenient everyday option. The buckle is excellent, reliable. The inner coating of earrings is pleasant gold color, outside is enamel, a beautiful floral pattern in ethnic style. Earrings are very comfortable, at the same time original and interesting, I am very pleased with the purchase and to buy definitely recommend!
Bought for 183,31 rubles. Delivered in 20 days. The quality of the earrings is excellent, there is no marriage, the pattern is clear and bright, the clasp is strong, ears from frequent socks do not hurt. Thanks store :)
They are ideal! Very nice and favor a Lots, delighted with my purchase Excellent value for money, fast shipping and all very correct
The size is standard, not very large and proportional to the face. They are thick, but light. With gilding on the inside and enamel with a pattern in colors on the front of the earrings. Elegant pearl pendant-the ring is removable. Attached earring with a normal lock. The ring together with the pearl pendant create additional geometry and an original, modern look. I love such unusual jewelry.