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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The burner is cool. The gas supply valve is very tight and as a result uneven flame adjustment
Everything works fine, before the Sverdlovsk region in two weeks the parcel came. To the store success in trade.
Two weeks delivery. I haven't tried it yet. I'll try to complement the review
The box is beautiful. The store is sociable. End. : D joke. Delivery of 12 days to Zaporozhye region by new mail. 746.88грн on sale 11.11, praise AliExpress! The box came pinched, but everything is inside. I'm confused a little that TI 98g inscriptions are not at the top, which is on the box. Probably so weight 104G, insulting! And it would be possible to take another 6 grams of toilet paper: D. A little tight is the handle of opening the gas. A quarter of the turnover is not enough to 720 degrees of adjustment. You can adjust the feed for cooking. The burner looks fragile, I hope, will last a long time. Perel use you need to wipe everywhere from synthetic fibers, which sprinkle their carrying case. I'll add a review if something goes wrong, or if there are nuances.
No leaks, and the valves work perfect, as well as the gas regulator. I hope to update these impressions by using it later when camping and cooking in it.
Delivery 45 days to Moscow. Everything works Super. Adapter be sure to take.
Burner's cool. But it's made as if the ax was cut out. Works, heats, like durable. Weight on the photo. Burner, plus case, plus adapter for collet (and we then will only Collet yuzat) =) You can take it. The time of boiling did not change, the heat is good, it will turn out quickly. Here is the PPC delivery, slow
A hard container is needed, otherwise the petals bent. I came up with a mug, only the lid does not normally close.
Well, to say as always, everything is at the highest level! Sent the next day after the order, delivery to two weeks, delivery to new mail. It turned out to take with kidka for 24 $, I think that this is a victory)). I took it for use with a frying pan. Description exact, I recommend the goods and the store! Thank you!!!
Very lightweight. This may be one of the lightest split type gas stove.
very small and lite, easy to carry. I will add another review after I try it.
Used a similar burner in Ergaki, did not fail, the power arranged, decided to buy personal. By weight somehow so.
Light, compact, the gas on the connections is not siphonite. The supply valve is soft. The first test stood, let's see how it will show itself in serious conditions.
Great. If more compact would be perfect.
Light, powerful, compact, stable, smooth gas supply adjustment, the heating pad is excellent, in the complete set the cover, the hose is short. In the tent do not use!!! Very strongly heats the base on which. Track tracked.
very good qualty compared with the price! absolutely recommended
Excellent product! Arrived in 33 days!
The product was perfectly packed, fully consistent with the description. The length of the hose is enough to warm the gas cylinder in the cold. The radiator pot on the burner with folded paws gets up perfectly. I checked the work. 720 ml of cold water (T + 12 C) at room temperature boiled in 4 min. 25 seconds, 8 grams of gas spent.
Everything is fine, delivery to Ufa 10 days
Came without delays, looks super quality, included, checked, the flame is adjustable, while there was only a kitchen check, no side wind, but I think, that with such a burner will be no problem.