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Handmade Yixing Teapot

74 reviews
100% of buyers enjoyed this product! 246 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://nasbaba.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

74 reviews
100% of buyers enjoyed this product!
5 stars
(66)
4 stars
(8)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
I***v
verifed buyer
27 Nov 2020

Everything came, I like everything

K***
verifed buyer
27 Nov 2020

Packed perfectly, come safe. The water lock works. 200 ml is its volume to the edges. In general, satisfied with the purchase)

B***K
verifed buyer
27 Nov 2020

It's a very nice item, well packed. It arrived to France without any damage, and it's a lovely small teapot. I recommend both the product and the store.

A***v
verifed buyer
26 Nov 2020

Давно хотел купить настоящий китайский чайник и вот наконец я его получил. Спасибо! Доставка месяца полтора. Упаковка огонь... Даже наша почта не смогла ничего сделать с посылкой. Все целое. Продавец положил подарки.

R***m
verifed buyer
26 Nov 2020

The goods are satisfied, quickly sent, all as in the photo. Quality pleased

A***o
verifed buyer
26 Nov 2020

Thank you store. Everything is super! Fast delivery, the goods correspond to the description. Well packed. Recommend! 5 +

V***v
verifed buyer
26 Nov 2020

пришло все быстро, за эти деньги чайник норм) продавец красавчик!!°

O***a
verifed buyer
25 Nov 2020

Came quickly, packed perfectly, beautiful kettle, smells like Clay

D***n
verifed buyer
25 Nov 2020

The kettle went long... But I have it. For this money, Norma.

Customer
verifed buyer
24 Nov 2020

За свои деньги чайничек хорош, правда почти сразу его разхлестал, - проверил из чего он сделан. Будет что кинцужить хоть:)

O***i
verifed buyer
24 Nov 2020

Extremely fast delivery (7 days). Completely perfect stuff. I love it

N***a
verifed buyer
24 Nov 2020

Чайник понравился. Очень качественно сделан. Все как на фото. Очень быстро пришёл.

S***a
verifed buyer
24 Nov 2020

Thank you

U***n
verifed buyer
23 Nov 2020

Очень быстрая доставка! Доставка в Украину 16 дней дней! Товар полностью соответствуют описанию и предыдущим комментариям о том, что крышка не на 100% притерта. Но, несмотря на это, вода при проливах не капает. Полное соответствие цена - качества. Никаких нареканий! Штампы мастера везде, где обычно должны быть (дно, крышка, ручка). Сделано аккуратно. Скорость нагрева-остывания соответсвует тому, что стенки не толстые. Упаковка отличная!

N***k
verifed buyer
21 Nov 2020

Всё быстро и чётко, за три недели до ЯНАО, Салехард. чайник с паспортом. рекомендую.

E***k
verifed buyer
21 Nov 2020

Small, not 200 sure. Maybe 150, in the lid of a very small Luft, for me little. Lock works

T***v
verifed buyer
21 Nov 2020

вроде все норм, быстро дошло до СПб.

M***a
verifed buyer
20 Nov 2020

Diishov schvidko, do not wipe. Yakushu is pre-war.

F***s
verifed buyer
20 Nov 2020

Quality kettle! Advise

T***t
verifed buyer
19 Nov 2020

pequeña tetera pero muy hermosa. Igual a la descripción. Llegó súper rápido

Customer
verifed buyer
19 Nov 2020

Упаковано норьмально,замок держит,крышка притёрта , на 150 мл.(маловат)

B***r
verifed buyer
17 Nov 2020

Отличный чайник. Крышечка притерта, водяной замок держит хорошо

S***t
verifed buyer
17 Nov 2020

очень хорошо упаковано, до Петербурга шло месяц. Посылка отслеживалась.

A***v
verifed buyer
17 Nov 2020

Быстрая доставка в ЦФО, около 3 недель. Чайник был хорошо упакован. Внешне он даже красивее, чем на фото, с рисунками, без явных изъянов. Внутри поверхность более шероховатая, чем снаружи. Водный замок работает, крышка не вываливается, когда чайник наклоняешь вертикально, хороший слив. Чуть подтекает из под крышки, если полный сливать под большим углом. В общем, я доволен - хорошая игрушка для любителя чая.

V***s
verifed buyer
17 Nov 2020

I am not a yixing professional but this seems legit. Its a nice small pot (180 ml if full to the brim) so I would say 150 ml of tea... It is perfect for gongfu. I will dedicate it to ripe pu erh. I really like this teapot.

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