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Handmade Yixing Teapot

74 reviews
100% of buyers enjoyed this product! 246 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://nasbaba.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

74 reviews
100% of buyers enjoyed this product!
5 stars
(66)
4 stars
(8)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
U***n
verifed buyer
1 Mar 2021

Очень быстрая доставка! Доставка в Украину 16 дней дней! Товар полностью соответствуют описанию и предыдущим комментариям о том, что крышка не на 100% притерта. Но, несмотря на это, вода при проливах не капает. Полное соответствие цена - качества. Никаких нареканий! Штампы мастера везде, где обычно должны быть (дно, крышка, ручка). Сделано аккуратно. Скорость нагрева-остывания соответсвует тому, что стенки не толстые. Упаковка отличная!

R***r
verifed buyer
1 Mar 2021

He paid the 22nd. The store is sociable, sent a parcel the next day. The parcel is well packed, came to Krasnoyarsk on November 7, quite quickly. The kettle is small and neat, asked the seller to send a volume of 150 with a covered lid and here without complaints. All would be nothing, but there is one hard minus: the photo clearly shows 9 holes, Karl. 9 holes that are not clogged, but instead of 9 their only 7 modest, draining is weak, the sieve is clogged (who has the position "for this money-norms" will say so, not norms, the drain should be fast and cool, which means, that the master did not quite honestly go to his work.

Customer
verifed buyer
28 Feb 2021

good item

S***n
verifed buyer
28 Feb 2021

Well packed. Nice teapot for the price paid

W***n
verifed buyer
27 Feb 2021

Good product

D***h
verifed buyer
27 Feb 2021

В целом покупка соответствует ожиданиям. Максимальный объём 183 мл., при наливе из под крышки не течёт (гидрозатвор работает). Посылка прибыла очень быстро, до Москвы доставка заняла всего неделю. К чайнику прилагается книжка с историей создания производства и разнообразием выпускаемой продукции.

N***k
verifed buyer
27 Feb 2021

Всё быстро и чётко, за три недели до ЯНАО, Салехард. чайник с паспортом. рекомендую.

E***k
verifed buyer
27 Feb 2021

Small, not 200 sure. Maybe 150, in the lid of a very small Luft, for me little. Lock works

T***v
verifed buyer
27 Feb 2021

вроде все норм, быстро дошло до СПб.

G***r
verifed buyer
27 Feb 2021

Excellent

P***n
verifed buyer
26 Feb 2021

Nice kettle.

M***a
verifed buyer
26 Feb 2021

Diishov schvidko, do not wipe. Yakushu is pre-war.

Customer
verifed buyer
26 Feb 2021

very nice,perfect quality

Customer
verifed buyer
26 Feb 2021

The kettle came very quickly, packed very well, looks very cute, only small, just one small mug.

F***s
verifed buyer
26 Feb 2021

Quality kettle! Advise

Y***h
verifed buyer
26 Feb 2021

Thought it would be better. Thin walls, the pattern is scratched carelessly, the cover flows

T***t
verifed buyer
25 Feb 2021

pequeña tetera pero muy hermosa. Igual a la descripción. Llegó súper rápido

Customer
verifed buyer
25 Feb 2021

Упаковано норьмально,замок держит,крышка притёрта , на 150 мл.(маловат)

J***l
verifed buyer
24 Feb 2021

Great item. Little smal water exit.

V***o
verifed buyer
24 Feb 2021

Якість чайнику без зауважень, упаковка хороша, якщо треба маленький чайник для одної людини то раджу...

Customer
verifed buyer
24 Feb 2021

Very lovely teapot! Super happy

I***s
verifed buyer
24 Feb 2021

5/5...

V***k
verifed buyer
23 Feb 2021

All OK.

B***r
verifed buyer
23 Feb 2021

Отличный чайник. Крышечка притерта, водяной замок держит хорошо

admin
verifed buyer
23 Feb 2021

Thank you for your feedback, looking forward to serve you again!

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