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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Delivered to the door in less than 2 weeks. Good quality backpack. Recommend.
Thank you very much store! Delivery is fast, IML works well. I liked the backpack. Quite a quality and inexpensive thing.
I got it on November 11, 28. I paid 21.5 lira tax the bag is not bad the same beautiful very expensive in Turkey. I don't think this will do much good. He's also getting out of the rain.
Very good backpack for trek, light and comfortable
Raincoat in place, downstairs in a secret pocket. It feels too small, it was necessary to take more. On the quality of norms. It's worth your money. Came quickly by courier to home in 6 days.
Excellent backpack, a little zipper jambs, however everything else is in good order, inside the place is very much, much more than in my sports bag (now this bag I replaced with a backpack, hands free)
For this amount, the goods are wonderful. the goods came within 10 days.
Backpack is excellent for such money! Many additional pockets, there is a cover from the rain. The test drive was successful.
Рюкзак просто супер, достаточно большой и удобный, много карманов и отделений, в застежку фастекс интегрирован свисток. В комплекте у версии на 60 литров есть чехол от дождя. Доставка до Минска полтора месяца, трек отслеживался.
Очень не плохо за такие деньги, заказывал 2 один пришёл в указанный срок, второй через неделю. Продавца рекомендую.
Шикарный рюкзак за свои деньги. Некоторые крепления на вид хлипкие, в деле еще не пробовала. Сшит добротно. Много отсеков для хранения. Пришел рюкзак очень быстро. Рекомендую и товар и продавца.
1883₽ и меньше месяца до Анапы. Блин он реально классный)) провели испытания сыном 3,5 года 15 кг - на спину не одевал, но подёргал на весу за мешок и плечики без последствий. несколько труднодоступных для чужих рук карманов.
Рюкзак неплохой, прошит добротно, нитки не торчат на удивление. Нагрузил его, одел, да, поудобнее будет чем вещь-мешок. Единственное приходится крепить ту же куртку, спальник, коврик побокам, а в вещь-мешке все вмещалось внутрь. В реальном походе ещё не испытывал, но пройдя с ним небольшое расстояние понял, что лямки немного отпускают, приходится на узел их связывать, а так всё здорово. Вообщем берите, не пожалеете)
Received the parcel quickly. Very high quality. Factory. I'm happy with the purchase. Let's see how in fact. even there is a cover from the rain
Look, I don't even know. Looks like a backpack worthy of very much. From the bottom is a raincoat, just above the pocket, over which there are also two slings that would, let's say we have a tent. From the sides, too, slings and also pockets are not deep. And sits on his back, like, good. The valve is not really adjustable, and the adjustment of the waist belt is not convenient-not one movement, but with a ride. But, in the rest-crepe everything, the fabric is solid. I expected much worse. I advise you to take it.
♥️♥️
Super fast delivery! Less than a week to Peter. The quality is excellent, I liked it very much. Thank you!
Came quickly, ordered from a warehouse in Russia, IML delivery to the House for 12 days came. The backpack is worth its money, dense fabric, the seams are even. Three pockets in front and two on the sides, in the main compartment of 2 compartments. Excellent backpack for summer lining. For Prof tourists xs)
In appearance, the backpack is quality, everything is sewn, the threads do not stick out, the fabric is dense. Cover from the rain in the kit. As it will show itself in the case, let's see. I'll add a tip.
The product (black backpack for 60 liters) I ordered and paid 27.04.2020. Delivery time from China was given maximum is 1 month (31 day). Stuck backpack for a week or even two in the Kazan trunk sorting center (Kazan LPK MMPO scs-6 420316, republic of Tatarstan). The backpack arrived in my Russian post office on 11.06.2020 (Krasnodar territory). Today (13.06.2020) the backpack was received by me in my Russian post office. The backpack is as expected, it suits me. No marriage, or no defects. Everything is quite qualitatively stitched. I'm not a gait and I 've never been more than seven days in a walk, therefore, under my needs I think it is enough. Just going to the next month-two on a trip to the western part of the North Caucasus and on our black coast the Sea. After hiking, I can and will complement the review already on the reliability of this backpack, if I do not forget)) Seller Thank you!