We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent backpack, made qualitatively, all zippers are working, all ties are adjustable, all working, threads do not stick out anywhere, sewn neatly. The store umnichka put the flag of the Russian Federation as I asked! Track tracked. For those who previously wore a similar backpack military, know, this backpack a little more, than similar models previously. Seller 100 points, thank you!!!
Just like the one in the pictures, it has good quality. It took Me two days to come. I recommend your purchase.
Delivery 18 days, but it is mail fault, because Flew to Moscow, and then to the Smolensk region through Tatarstan, where a week with Tatars produzd. The backpack itself is large, but does not look bulky, cute. Sewn soundly, the seams are even, the threads do not stick out. The smell is light, not nasty. About the functional to write there is no point, it is on top. Recommend product and store
Very cool as in the picture and I came with two flags
Super fast delivery, well packaged, I recommend the store!!
Very good! After several years waiting to acquire it, I did not decide before because the original round the 100 €, I saw a few days ago that this store had sold many and, besides, 95% of the comments were good. And yes, it is. The backpack material is hard and looks very resistant, just like the zippers. When you catch it you can tell it's not flimsy. Having stock in Madrid has come out 5 cheaper € than if it came from China and, above, delivery has been made overnight. Communication with the phenomenal seller. He contacted me to detail my name because billing was too long. I certainly recommend it to you.
Perfect! Perfect! Ordered on Friday, May 22, received on Monday May 25 (only 3 days!). I chose the shipping option from Spain. The backpack has incredible quality. The fabric and seams are resistant, it is very well sewn and finished. Each compartment has more pockets inside, even for the laptop. It's pretty big, it serves to travel or to go to the countryside, for The Daily I see it a little exaggerated. Bring two flags with velcro: the one you see in the photo and one from Spain. I recommend it to 100%.