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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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The packaging is whole, it came in a navel. The battery is included. This little thing shines very bright. Seller Thank you!
It's as the announcement indicates, I find it well-manufactured and I think with good materials. The battery says Samsung (a good warranty), delivery to very fast, less than two weeks. I like their range of flashlights, I'll buy them from other guys. I already bought them some winter bicycle gloves of great quality. Very good store, I am very satisfied.,
Best packing I have found so far. Excellent quality
The product arrived fast packaging very good, reinforced and the product is excellent.
The flashlight is very decent!!! I'm running out. Later I will add a review.
According to the description and pictures. Firmly packed goods and shipment. Mount for bicycle and same lights very solid. Bright light with changing its intensity and kind.
Delivery to Vladivostok took one and a half months. The lantern is metal, compact, I liked it. For the bike light is enough. The battery is removable, complete comes from Samsung. I'm not disappointed with the purchase, I can recommend it to everyone. Of the minuses, only the micro USB connector and very long delivery.
Very good for the price. Have some questions about battery - looks used. Flashlight works in two modes - need to hold button more then 5 sec to switch between bicycle light or torch. Shipping - 45 days.
Terrific bright Shipping fast letter random
Multicolor light for having saw, the bottom line is 18650 feet old brightness is that water and rice, this product is light and small and cheap battery interchangeable, bike frames Shipping incredibly fast summer
For now I 've only used it once and super recommended, incredible sensation of quality, illuminates a lot in the highest brightness mode. A great product, delighted with the purchase
Top. Snow Silk lampshade is essential
It's a pass that illuminates
Excellent lantern, small, bright, 18650, with charging from microUSB. Made very high quality, no backlash and chatter, everywhere gum, very reliable thing. On the bike at night meters at 80 can be seen perfectly, in general, without problems you can roll and not be afraid of the pit not to notice. It would be better only with typec.
정말 좋은 물건이구만
El producto es tal y como se describe. Lo malo: el envío fue muy largo (85 días) el vendedor no envío el producto por AliExpress standard shipping, lo envío por Singapur postal y sin seguimiento dentro de México. El vendedor hace lo que quiere con los envío. Clasificación Envío: 5/10 Producto: 9/10 (el soporte no me gustó, es muy frágil) Iluminación: 10/10 (excelente iluminación para la carretera y montaña)
Shipping fast product even nicer Time make ourself but domestic in expensive price Alpine led than Much brighter. Best of all micro figure pin cable charge come on Visor leaving aside charger iPhone Supremely comfortable by imported from highly recommended pats the Yo
Order 01.06.20, delivery to Moscow 12.07.20. Packed very high quality, Doc everyone is happy, after use I will add a review
I waited almost a month. Packed not bad (package dutik). The flashlight turned out to be very compact-95mm length, the diameter of the main part (handle) is 25mm, the cap where the glass is 32mm. Shines really bright at maximum power. The natural tests have not yet been conducted. The button switches in a circle-strobe mode, minimum brightness (up to 4.5 hours of operation), average, maximum brightness (up to 1.5 hours of operation). To turn on/off, you need to press the button for 2-3 seconds. Still you can press twice and will blink 2 red LEDs on the sides of the switch-apparently, when you idify the software the pedestrian crossing across the road was visible. But the LEDs are small-practical use doubtful. Charged for the first time hours 3-while blinking the blue power button. When it charges, it burns constantly. When the flashlight Burns, the button also burns blue.