We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's as the announcement indicates, I find it well-manufactured and I think with good materials. The battery says Samsung (a good warranty), delivery to very fast, less than two weeks. I like their range of flashlights, I'll buy them from other guys. I already bought them some winter bicycle gloves of great quality. Very good store, I am very satisfied.,
The product arrived fast packaging very good, reinforced and the product is excellent.
Delivery to Vladivostok took one and a half months. The lantern is metal, compact, I liked it. For the bike light is enough. The battery is removable, complete comes from Samsung. I'm not disappointed with the purchase, I can recommend it to everyone. Of the minuses, only the micro USB connector and very long delivery.
Top. Snow Silk lampshade is essential
Excellent lantern, small, bright, 18650, with charging from microUSB. Made very high quality, no backlash and chatter, everywhere gum, very reliable thing. On the bike at night meters at 80 can be seen perfectly, in general, without problems you can roll and not be afraid of the pit not to notice. It would be better only with typec.
El producto es tal y como se describe. Lo malo: el envío fue muy largo (85 días) el vendedor no envío el producto por AliExpress standard shipping, lo envío por Singapur postal y sin seguimiento dentro de México. El vendedor hace lo que quiere con los envío. Clasificación Envío: 5/10 Producto: 9/10 (el soporte no me gustó, es muy frágil) Iluminación: 10/10 (excelente iluminación para la carretera y montaña)
I waited almost a month. Packed not bad (package dutik). The flashlight turned out to be very compact-95mm length, the diameter of the main part (handle) is 25mm, the cap where the glass is 32mm. Shines really bright at maximum power. The natural tests have not yet been conducted. The button switches in a circle-strobe mode, minimum brightness (up to 4.5 hours of operation), average, maximum brightness (up to 1.5 hours of operation). To turn on/off, you need to press the button for 2-3 seconds. Still you can press twice and will blink 2 red LEDs on the sides of the switch-apparently, when you idify the software the pedestrian crossing across the road was visible. But the LEDs are small-practical use doubtful. Charged for the first time hours 3-while blinking the blue power button. When it charges, it burns constantly. When the flashlight Burns, the button also burns blue.