We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
But it's not what I thought.
Delivery less than a week by IML service. Came completely discharged, even at first there were doubts about working capacity. But everything is safely charged and works. At any deviation from the vertical axis (tilt forward, backward, sideways) vibrates. Good thing! Recommend!
There are false actions. It is solved by placing higher or lower on the back. The lower, the less normal and false positives, the higher, the more road and normal.
Works good. Like it. I believe it will help my kid.
very fast shipping to central EU. even thou the images show kids wearing this device it does not work well on them. for grown ups it's totally fine. the battery lasts for about 3-4hours in my case but I do have a slouch back so it vibrates all the time.
I'm coming very fast. The function that promises makes it half-way. It vibrates when you notice a very exaggerated change of posture such as when you bend down without bending your knees. A normal curved posture does not detect it, but you notice you're wearing it and that may remind you of the change of posture.
Works fine. Delivery to Altai 10 days. You can slightly adjust the angle of the tension of the straps or their movement
Delivery within the specified time limits. Delivered by courier. Unfortunately, it was damaged, turned on, charged, but did not vibrate at the narrow position of the back. Got the money back. The store is very sociable and responsive. Recommend.
It came quickly. Immediately put on charge.
Very good. All perfect loved