We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ryukz got it. All as in the description. Thank you.
Excellent backpack-all the waiting оправдались-14 'inch laptop in a large pocket got in without problems-I think thin 15 'inch will enter easily, too. The next pocket easily entered the iPad. And a lot of room left. Materials are good, zippers are strong. Further will show operation. I'll add it later.
The zip on the top is not working easy due to its design...
Very high quality I take not for the first time very satisfied!
best quality bag. Very satisfied. Fast shipping.
Very fast delivery.
Backpack Super, laptop 13,3 with protruding AKB fit perfectly. Quality of materials and assembly at the level of Japanese quality. Very pleased. Delivery and shipment is very fast. The store put a keychain in the form of a monkey king, very cute, the child liked. Sincerely thank you.
Everything is super. Came very quickly. A thin laptop 14 "enters without problems. The only thing would be a couple of pockets inside. The strap can be flipped either on the left or on the right side. In general, I'm happy.
very good quality. as described
Top for its money (took for 1682r). Up to MOS OBL 10 days, the main intrigue was to enter the A4 folder, at what is not the thinnest in size. How the result came in. Laptop 15,6 (fir for the sake of interest) did not enter the corners, 14 inches may come, which will be smaller. Quality of the ZBS, behind the landing of the ATP