We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 11.11, received 13.11, Moscow. Apparently I was in a warehouse in Moscow. Delivered the courier from IML. Service as always, handsome! Now about buying: The parcel came in a normal package. In the complete set of a pouch, an instruction for English, and the device itself. There is a connector for batteries, but they are not included. Need 2 Pinky. I took 40 meters, because for the apartment and house is no longer necessary. Very accurate information, checked roulette. Very easy to use. Pressed on Read, waited 1 sec and info on the display. To buy I recommend!
С момента заказа в Красноярский край 21 день курьерской службой IML, это очень долго при том, что заказывал из России. Из Москвы в Красноярск прибыл за неделю и ещё две недели провалялся в Красноярске. Прибор отличный. Расстояние измеряет идеально. По описанию повторяться не буду - всё расписано в других комментах. Батареек в комплекте не было. Можно отключать звук. Подсветка не отключается. Есть функция самоотключения прибора через 2,5 мин.
Очень качественный инструмент. Измеряет очень точно, но для этого может потребоваться калибровка. Калибровка очень простая, и не вызовет сложностей. Продавец очень отзывчивый и порядочный. Этот прибор я смело могу рекомендовать. Более подробно смотрите в моём обзоре на канале в Ютуб "Ольга и Сергей".
Measures very precisely, measured with roulette in the house. Reflective surface should be smooth, otherwise the beam is not fixed and not solar, otherwise it gives a mistake (5 photos). As far as possible, I managed to catch this in 77 meters, to whose house I live in the village, that's why it's harder than the city. As it will be possible to check up to 100 meters as it takes or not, I will add.