We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
order didn't send.but store refunded.thanks.
Very high quality. Husband infinitely happy
very nice backpack and the shipping was quick!
Quite a decent backpack. Description corresponds.
Comfortable backpack. Appearance at the discretion of everyone, but I'm norms. Before that, I had Kingson-he was soft, which is not always good (eager for laptop and other expensive contents)
Contact with Seller spectacular Backpack (my second of Mark Ryden brand) as always well made and super practical Shippment to PL in 12 days! Nothing more than buy
Great backpack! Super!
Quality goods. The materials of the front and side surfaces are different, the last more, in my opinion, practical. On the front it is smooth, looks like rubber, mark for this reason, well, because of the color of course. Stitched well, locks though thin but quality-reinforced. Recommend!
Excellent work. YKK zipper is very smooth also. Thank you store.
The backpack is super roomy and comfortable. In the first pocket from the back is a laptop, all the wires to it, a couple of folders with documents. In the second pocket you can put an elephant)) a pair of large bath towels will fit easily. And there is a large outer pocket. Also very roomy. + A bunch of pockets smaller. Withstands weight in 20 kg. The only negative-you will then look into what pocket that is shoved)) the matter of habit
Very high quality backpack with good finishes and thought out parsun wide use. The usb cable comes perfectly collected and discrete in a corner of the backpack you hardly see. The computer is perfectly protected by all sites and the tablet itself. Plus the main opening allows you to open it 180 degrees which makes it easier to carry more voluminous things and better order space. Very satisfied with the purchase
The backpack is excellent, the quality of performance is at altitude. Very functional. 17 inch laptop fits perfectly. Suitable for everyday use, and on vacation very useful. Photo lay out no sense, correspond to the store. Delivery fire to Moscow to the address in 2 days. There's no point chasing a 11.11 discount. Many goods will go long. Taking into account the coins, the difference in the price is 50 rubles.
Delivered in five days to the Post Office. Packed in three bags. In general, I liked it. The material is pleasant, looks good. It turned out to be slightly larger than expected. The laptop is getting in. Thank you.