We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very mind in the
Very good backpack. High quality.
Смотрится однозначно красиво, но не очень практичный. длинные лямки непойми куда девать, или самому обрезать и перешивать, короче хз. внутри эта приблуда с кармашками на липучке тоже всё время, перекрывает основное отверстие. немного не хватает скрытых карманов, как доя городского рюкзака. но материал вроде норм и смотрится красиво.
Рюкзак выглядит лучше, чем на картинках, качество хорошее
I recommend it.
I got the one with a raincoat. I just got it today, shipping was relatively fast, ordered it on the 28 Aug & came on 03 Sept. My laptop is a 15.6inch Lenovo Legion 5, so a bit big & thick. It's a very tight fit with a laptop sleeve on it, so buyers please take this into account. The built-in USB, is a 1st Gen (no fast charge) version, as my power-bank, a 20,000 mAh one, output's via fast charging, but with the built-in USB is slow. The inside pocket to which the power-bank goes into is a very slim zipped pocket so it can't hold my big one. With the built-in side TSA combination lock, it is hard to put the zips into slots, maybe longer zip handles would have been better. Otherwise, it looks the part, non-descript and stylish. Let's see in a couple of months how it holds up compared to my SwissGear one which lasted 10 years, until it was stolen :( by some arsewipe at the airport.
Sent of course backpack more reliable way than general delivery, yes, and in the processing there was a jamb with a track number (it turned out not at all my track is attached to the order), but then it all turned out and I just performed the function of Zhdun. The backpack is chic, the laptop is 17 "placed, nowhere does nothing recover. Check in the rain passed, the water-repellent surface does its job! Built-in raincoat-cool, but fold it back jammed))) Backpack is definitely satisfied!