We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sprząta aż miło. Dobrze sobie radzi z przeszkodami. Cicha praca, nawet koty się nie boją. Cieszę się, że kupiłam.
Very fast shipping. I did not try the mop option yet. We just moved and I need take more time to study the options and quality.
Первый мой робот. Запустил, работает. Сначала создал карту потом стал убирать. Покупкой доволен на все 100%. Продавца рекомендую. Позже постараюсь добавить дополнение. Если честно, то не ожидал качественной уборки, приятно удивлён!
odesláno ze Španělska za 14 dní mělo být odesláno z České republiky za 4-7 dní prodejce slýbil kompenzaci napíši jak jsem dopadl sent from Spain in 14 days should have been sent from the Czech Republic in 4-7 days the store promised compensation I will write how I ended up
The shipment from Spain to Lithuania took 7 working days. Everything's fine. Great pakage. Will update the review after few days of using the robot.
So far so good. Honest store. Recommend. Does everything like in description. Happy with the new cleaning gadget in house. :)
Espetacular! Cumpre tudo o que promete com excelência. Demais!
Öncelikle satıcı çok ilgili. Kesinlikle yardımcı oluyor. Ürünün kargo süreci de çok iyiydi. Avrupa üzerinden sipariş geldiği için hem hızlı kargo (15 gün) hem de düşük gümrük vergisi (160 tl) ödedim. Ürün incelemesine gelirsek; ürün Türkiye'de satılmıyor. Ancak satılmış olsa muhtemelen 7 bin Tl civarı fiyat bandı olabilir. Tek dezavantajı bataryası düşük. Ancak bunu öngörerek aldım. Mop özelliğini daha kullanmadım ama gerek süpürme gerek Türkçe menü özelliği ile kesinlikle tavsiye ederim. Satıcı ürün paketinde 2 adet fırça 1 adet yedek mop gönderdi. Kendisine teşekkür ederim. Güzel bir alışveriş oldu.
Thank you, I am satisfied, the goods conform to the description. Fast delivery.
Sensational vacuum cleaner, very cichutki, shipment very rapid-just five days (Poland). Polesam this wholeheartedly salesman!
I can’t believe I received my newtsvor in less then 2 weeks from placing my order the fastest I ever received any item I’ve ever order. It was well packed I have to have my wife try it so I will let you know how it works. Looks great
Warmly recommend. Pack dotarła instantly. Installation simple. We start use.
Great product works great I recommend this store
This another purchase this vacuum cleaner this time for family I got it u yourself and checks the perfectly recommend Super equipment. This time shipment Express. Contact the store wzorowy.
Cool device! Works well. There were small difficulties in setting up-does not work at a frequency of 5 GHz WiFi, but overcome. Removes well, smart. Wet cleaning until tried, then I'll add. In general, the impressions so far are only positive, further operation will show how much it is enough.
fast delivery fine product