We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 15 days to Kazakhstan (Almaty) crosses are cool!!! I ordered myself, and as a result, the son of 11 years took them away from me :) I ordered a size 7 for the stop 25.5 (I have stop 25 cm), they turned out to be slightly large. It was necessary to order the size in size. But my son fell in time, I was happy and at the same time upset that I did not fit, but my son came! I wanted to order myself, but the coloring that I would like is out of stock, very sorry! Quality is fantastic, there was no smell, sewn very qualitatively. Coloring in exactly like in the picture! The track was tracked, everyone is happy with 5 stars!
The case when the expectation and reality coincided 100 ℅, in reality, even better than in the photo))). The order was delivered in 10 days, fast delivery is very pleased. On sneakers-I have 44 Russian size, I always take it everywhere, here the table clearly coincides the size "10" on the foot of 28 cm. (I have straight 28 cm by a couple of MM can less) sit perfectly, no longer needed. The store put socks with the logo onemix as a gift. The color of the sneakers is excellent, it is eye-catching, on the leg very comfortable. In general, I'm happy with everyone, as they say, "fell, hugged, I cried with joy" ))) I will still order? A clear answer is yes! To the seller-success!!! Thank you very much.
Sneakers chic quality immediately visible branded first on the eye seemed large on the length of the foot 30 cm took 12,5 but when measured the husband on his leg turned out to be all normally light comfortable 10 stars of five all perfectly the store quickly sent put his socks additional laces of handsome respect and respect I wish prosperity to your store
продавец положил на 2 размера больше, сказал ошибка склада. таких ошибок допускать нельзя, когда товар жду месяц. отправил обратно, заплатил за упаковку. деньги вернули.
заказал 11 июля, получил 27го. на размер ноги 28.5 см ношу обычно 44 размер. 11й китайский подошел идеально. ходить пока не пробовал. отзыв дополню, как протестирую. на вид приятные. швы и склейка - отлично. в подарок - носочки. запаха особо какого-либо нет. обычный запах новых кроссовок.
Sneakers fire! At 39 size, a little narrow, but the leg is already wide. I liked it very much. I took myself and a young lady. Thanks for the gifts: laces and branded socks!