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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very elegant and light dress. The body is pleasant material, very fast delivery to the point of issue DPD. The sizes are according to the table
Nice dress. Fabric quality, with lining. On the parameters 88-65-89 is normal, but very wide in the waist. With a belt in principle, nothing. Bought for 700 rubles. Thank you
The dress was three weeks before the Krasnodar Territory. The quality is excellent, better than I expected. Dense fabric, lining, size in size. Now I will definitely take another short in a different color!
Классные платья. Красное у мамы, белое у сестры моей и чёрное у меня ) носим с удовольствием .
Спасибо @irilook за наводку, платье космическое!! Очень приятное, не магнитится, легко гладится, можно носить хоть с чем и хоть куда. Цвет - молочный шоколад.
Отличное платье, брала размер М, в жизни тоже ношу М. Быстрая доставка
Размер 42. Об груди 80 Талии 70 Бёдра 90. платье подошло. Нитки не торчат, запаха нет. Буду носить. В мск пришло за 2 недели.
Хорошее платье. Приятная ткань. По размеру подошло хорошо, пользовалась сеткой продавца. Были некоторые проблемы с отправкой и отслеживанием. Но заказ пришёл, с платьем всё ок, поэтому нареканий нет. Заказала 21.07, пришло 18.08. г. Тюмень
первое впечатление было плохим, не понравилось. решила - верну. на следующий день померила: платье очень красивое и женственное. мне идет! на русский 44 село отлично. грудь 90. есть запас еще на 2-3 см. не больше.
Платье супер, пошито качественно и в пир и в мир. 100% полиэстер, но все равно приятный к телу, с подкладом. Дошло за 3 недели.
Excellent dress, everything is very high quality sewn! On the volume of the hips 105 took the size of L.
It is fine: excellent fabric, charming lush sleeves, there is a lining. The dimensional grid is correct. My height is 172 cm. Thanks @ irilook!
Платье понравилось, выглядит хорошо. Но материал немного не тот, что ожидала. Больше на синтетику похоже, чем на шифон. На поясе была дырочка, плохо прострочено. В остальном довольна. Мои параметры 81-66-92, рост 171. Шло долго, месяц где-то до хмао. Мне почему-то разделили один заказ на две посылки.
The dress was pleasant, does not shine through, does not electrify) the color is brick-red. My height is 165, the length of the Midi, everything is very much like it!
Пришло ровно за 14 дней в Москву ! Качество отличное ) не просвечивает, сидит хорошо ) было упаковано в пакетик и доставка до двери бесплатная. Покупала для выступления под 40-е года
Thank you very much IRI!!! On growth 172 norms. 90/68/95 bought L. Very well. Worried that with such sleeves lanterns, it will be difficult to raise hands but no, everything is fine. Of course the waist is under the chest. But I tie the belt at the waist. The material is excellent and summer and autumn and winter for such a dress perfectly fit))) our Irina is good, so hold!!!
Классное платье. Прямо идеальное. До России долетело за неделю, а потом ещё 2 недели по ней путешествовало. Запаха и ниток лишних нет. На объём груди 89 село идеально. И без пояса, и с поясом класс! Можно даже слегка беременной в нем ходить)
The dress is good, the color is beautiful, everything is sewn neatly. On the parameters 98-78-98 took the size L and I was quite free, although a little worried, that in the chest will be narrow. The lining is quite dense, so there will be nothing to shine through for sure. For such a price is very satisfied with the purchase. Thanks @ irilook for the advice)
To Moscow, delivery is 3 weeks. Size L on hips 104 cm more than. It was possible to try. Included belt. A good dress, a little thread sticks out. Not electrolyzed. There is a lining, does not shine through. I'm very happy.
The dress went 12 days, packed well, the quality is super! My height is 165 size 42-44, very satisfied with the order! Dress with lining, does not shine through