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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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OK, very good!
I loved it, very good finish. The cool color. I recommend it.
very good product
The socks look and feel good. The quality is excellent. They are however tight, so be sure to take a big enough size. They are also good for small legs. The shipping was fast.
The parcel came. Packed well, the goods correspond to the description. I'm happy to buy. The store is rekamendu.
They are as described. Quality and compression what less an accustomed but there is the price also to!
Very good quality and
Great quality. Fits very well and stays in place.
Lovely socks but very tricky attracting.
Cool socks. I took for skating on a snowboard, let's see how in practice. On large or medium calves a little tight. Dressing is difficult slippery.
Very nice material and color. Size is good. I have small foot (size 36)
Material quality, stretches well, not worse than golf for skates. To the touch are soft, pleasant. Let's see how they will be worn
Top. Good compression.
Feels very good and also fits good. Doesn't feel cheap. My European size is 42/43 and I ordered L/XL. Due to the Corona virus the delivery took longer then a month.
the product is as described, I recommend store. it seems quite good quality. trial is yet to come. I hope everything will be fine. thanks
nice socks, nice price, quick delivering
It came quickly, but in Russia it was not tracked for some reason, the message only arrived when the parcel arrived at the local post office. The quality itself is not bad, I liked but in size..., I would certainly take more even if I knew, I have 41 size, the leg is not thin, and dense (I'm not fat, but my legs are not like matches), and I pulled barely, like grandpa turnip pulled these leggings on his feet. So that's who has 41 feet and legs thin as sticks then yes, most that, and who has a muscular and wide bone then the size is more better to take me it seems, how they behave after washing will sit down or not is another question.
I ordered socks 19.06, did not send for a long time, but then delivery, days to 5-6. socks are cool. Thank you store.
Socks are very good quality. The store immediately sent the order and fast delivery to Moscow in 10 days.