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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Got fast. Good quality item
Very high quality "kurdyuk". Works for Hurray. Everything is super.
Exact description, I 've already had this bag and it's very good, thanks to the store for adding spare O-ring, 25 days to colombia
Gun, pleasant to touch
High quality product. Arrive to Latvia within 3 weeks. Hose is plug-in type - not disturbing while drying. Bladder has protection where covere slides on bladder surface. Plug has O-ring, 2 spare O-rings included. I recommend bladder for all trail and road runners. Augstas kvalitātes produkts. Piegāde uz Latviju 3 nedēļās. Caurule ir kā spraudnis - var noņemt, kad jāžāvē, nemaisās pa kājām un nebojā plaušu. Vietā, kur pa plaušu slīd aizbīdnis, papildu aizsardzība uz plaušas virsmas. Aizvēršana ļoti ērta. Caurules spraudnis ar blīvi, komplektā vēl 2 rezerves blīves. Iesaku visiem Latvijas taku un ultru skrējējiem. Var pirkt.
Delivery fast, the goods itself is OK, no smell, according to the description, there are two spare seals, quick-release hose, a part that will contact with the mouth is additionally packed in a film, after its removal, you can start to use
Nice bag. The leak test passed successfully. Valves hold water. It's a mess, IMHO, it's thick, but it's a matter of habit. Interesting lid lock. I'm happy with everyone. Recommend.
Yeah very good i have to test in during trail running to know if we taste the plastic or not. I will update the advice if so.
Товар соответствует описанию. Продавец быстро отправил товар. Качество товара отличное. Быстрая доставка.
Быстрая доставка. Мой третий гидратор от этого производителя . Стараюсь менять каждые пару лет. По началу есть небольшой пластиковый запах. Быстро выветривается. Теперь в комплект стали класть запасные уплотнители для шланга. Пригодятся.
очень хорошее качество, надёжные крепления шланга. удобно что можно налить со снятым шлангом
Гидратор дошёл за месяц. Раньше такими штуками не пользовался, но на первый взгляд сделано добротно и из хороших материалов.
I received the order, it does not flow anywhere-it works perfectly. Thank you store for shipping.
Hydrator (water tank) is made very high quality. Materials are good, there is almost no smell. To quite well you need to soak in the water with lemon juice for 30 minutes. The package includes two spare O-rings, for which the store is a separate thank you. Delivery to Ukraine 17 days. I am very pleased with the purchase. All fans of active recreation, as they say must have. I recommend the seller to cooperate. The hydrator (water tank) is very high quality. The materials are good, there is practically no smell. To make it really good, you need to soak in water with lemon juice for 30 minutes. The delivery set also includes two spare O-rings, for which special thanks to the seller. Delivery to Ukraine 17 days. I am very pleased with the purchase. All lovers of outdoor activities, as they say, must have. I recommend the seller for cooperation.
I liked it very much, quality goods!
The quality is incredible. I'll take another one later!!! Thank you very much store! I highly recommend everyone. We can't find that at all. Super!!!
Excellent hydrators. Comfortable, quality. The smell of new plastic left after washing. It is convenient to use
Well, it's all right. Water does not pass, nowhere flows. Includes 2 spare O-rings. There are Check Valves everywhere.
Delivered by Duge schvidko! All зєднання hermetic! In the complete set there are two spare rubber wheels, with rainbow! There is a light smell of rubber, ale is not critical, I think a pinning strip is passed. Dugno зручbut collect water Z takoyu застібкою, I think suchiti Bude Ter зручno! Zamovlennyam Duzhe zadoveneniy-I recommend, especially in the first store!