We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product, it meets its specification and overlays them as it has a few more spare parts on the side of the bristles, that didn't bring the battery, but, for my pleasure if I like the product very much the bristles are thin, Since I'm wearing orthodontics, I like it beautifully even though that was just coincidence, another good point is that it came to me long before the estimate appeared to me that until the 14th this month came but I got the day 3 almost 2 weeks earlier for this reason 5 stars❤️
The parcel reached Tula in 2 weeks, in excellent condition, packed well, everything suits, the store tried, for this special thanks! And also very pleased that there are additional nozzles, on the brush, it is very convenient and enough for a long time, it works on the battery, in general there are no minuses, remained very satisfied!!!
Normal brush, for half the price-for stock. In the kit itself the holder, to it three identical nozzles with Kapron bristles (medium stiffness), batteries are not included-you need a AA battery. The power button on the holder's case is not tight. Brush when turned on vibrates. In general, it is not expensive and works as an addition to a simple stock-excellent. Packing normal, track tracked, shipping and delivery-fast
The electric toothbrush came in 19 days, the box was crumpled during transportation on the first photo can be seen, but inside everything is perfect, also in the kit there are three brushes. Everything is holding tight, nothing is hanging out. To turn on, one battery is needed (in the kit does not go). I advise you to purchase, your money is worth it.
The goods are delivered on time. Packed flawlessly. There are no complaints to the store. The product fully corresponds to the declared description. Quality is good. Thank you very much to the seller. I recommend everyone to look into this store. Also great thanks to the VK group for the news about the discount.