SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock received on hand after 4 days in the Belgorod region. Courier. All as in the description. Color, size is the same. Working mechanism (ticking). Were packed in a metallized navel, then a case. Strap, Dial, the reverse side of the watch is sealed with a film. They look very worthy. Thank the store for matching the order and mega fast delivery! I advise everyone to buy an hour!
They are just gorgeous, everything is packed very well. In a cardboard box, the watch itself with protective films. I think as a gift will be good. Quality, work. I did not communicate with the store. They came on time.
Очень понравились. Упаковано аккуратно. Курьерская доставка в МО 7 ДНЕЙ
Tremendous Watch. I love this product Arrived iat Karachi Pakistan in 4 weeks. Thank you store for this quality Watch
Watch perfect!!!!!! More beautiful במציעות!! Top quality very, מתקלחת with him already week. It's very fast!! One shopping best my husband and I buy המוווון! Thanks to the store!
Watch above all praise! Packed perfectly! Come in a box. Very happy!
According to the product description, the watch is as beautiful as in the pictures of the store. Super fast delivery received in 11 days. I am delighted with my purchase, the watch is for my wife. I recommend the seller, quality product, serious and fast shipping, What Else! Go eyes close this shop is serious. A big thank you to the seller!
Просто замечательные часы!!! Я в полнейшем восторге! Часы работают исправно, ремешек регулируется. Цвет выбирала так, чтобы они подошли к моему красному золоту, очень переживала, чтобы будут разница, но нет, идеально подошли! Очень похожи на золотые часы. Они довольно увесистые. Доставку ждала не долго, пришли в красивой коробочке и хорошо упакованные.
The order was issued on June 15, the parcel came on June 30. Everything is well packed in a package. The watch is cool, the strap on the narrow wrist adjusted itself, watching the videos on the Internet. I did not communicate with the store.
упакованы хорошо, все части в плёнке, идут. на очень худую руку ремешок в крайнем положении
From order to receive in Poland had passed 13 days. Watch nice, zobaczę as will sprawował.
This watch is very beautiful super delicate very Show gave away and the person liked watch very good quality is congratulated this store is the store Thank you
The watch is just super! Quality at altitude, delivery to Ukraine in 8 days! Full of delight!
Super! Excellent hours, up to Minsk month, store umnitsa, took into account all the wish, I recommend 100%
Muitoooo lindooooo...# ameiiiii Super indicate store Thank you, come with 2 months and 5 days!!
Is beautiful! Says it is water resistant Comes in a box well packed
Просто восторг! Это тот случай, когда в жизни товар намного лучше, чем на фото. Заказывала часы в цвете серебро с черным циферблатом, выглядят очень стильно, дорого и минималистично. Всё, как я и хотела. Качество на высоте! Упаковано также красиво, видно, что продавец держит марку, так сказать. Доставка в Харьков была быстрой. Я оформила заказ 22.07 и 09.08 посылка уже у меня :) Принес курьер от НОВОЙ Почты. Ремешок настроила под свою руку (14 см.) тоже быстро, буквально 5 минут. В интернете много видео, как ускорить ремешок миланского плетения, я лично делала по видео с сайта DW. Мне понадобились только маникюрные ножницы, чтоб поднять ту штучку (застёжку).
Всё как на фото продавца. Простой и лаконичный дизайн. На руке ощутимы. После снятия стопорной скрепки, часы не 《пошли》. Возможно дело в батарейке. Позже дополню отзыв. Браслет отрегулировала лекго. На внутренней стороне браслета есть специальные риски для регулирования.
Watch cool! Packed perfectly, all glued, so as not to scratch. Live they are even better than in the picture. Good buy. Of course, it is also necessary to check how they will walk in the sock.
Seller-!!!! The clock went more than 3 months, did not react to the dispute and did not write off the wait. Got but you can not return the money, the deadline is over.