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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It is a little big for most of my fingers, but The quality is great. Thank you!
Ring such as pictured. Adjustable but so hard metal that hard it to expand. Presents the nicely. Shipping 2 weeks to Poland.
Very beautiful. Arrived in 20 days
Sent instantly, reached exactly in 14 days. Despite the low price, the quality is excellent. Took 10 different rings, very satisfied. As a gift put pouches in the form of snowflakes. Thank you store.
Super fast delivery!!! Ring exactly as in the photo of the site! Super!!!
Very fast shipping. Absolutely love this ring. Completely satisfied with my purchase. Thank you so much! Seller recomend!
Cool rings, on all test Silver, the size is adjustable. Just like in the description. I really liked it!!! The store put as a gift very cute earrings, a pouch and a cloth for care. For which special thanks!
Ordered on nov 2 received on 14... Neat and very fast shipping... Thank you
Good ring, delivery to Voronezh month, thank you.
It is a nice one ring, exquisite design! Thank you!!
It looks original, not to each image will fit, but I did not regret the order)
All OK, order from 25.10.2020 took in the post office 09.11.2020
beautiful.had no need to communicate to the store.
very nice . shines beautifully. polishing cloth and bag included. another satisfied buyer.
Ringlets are stylish, there is a sample, a pouch and a napkin in the kit, earrings-buttons as a gift, delivery less than a month, sent the next day. Seller good, no problem. Not the first time I buy jewelry from this store. I'll buy more.
Fast shipping, recommend, very nice
Excellent ring, very comfortable, exactly as in the photo. 17 size.
Excellent rings, took several at once! We arrived in 3 weeks at Kiev. Even worth a sample of 925, approached 16,5-17 size. Put a gift-earrings
This is a very beautiful, laconic product! Recruited a lot of things, as a gift put cute earrings snowflakes. On all products is a test. Size universal, metal good-dense, tight stretched (not like aluminum))
Nice ring, intentionally postarzany area on dark, but the had to be effect. Pack came within a month to Poland. As A gift store gave earrings, jewelry cleaning bag for jewelry and handkerchief. Very this nice :) Recommend :)