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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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You can open whatever you want and it says 925 so I hope it's silver and it lasts
It's brilliant and looks very nice
The ring is beautiful, it is written that silver, we will look black
Cute ring, at 16-17 the size of the village as oil, came in 3 weeks, tracked to the end. I ordered at the same time with this ring from another store, the Mail packed both in one parcel. Seller recommend! Is: 3 S
It is of good quality, fits perfectly and does not deform
Very beautiful ring! It looks soft and like real silver. good for small fingers (I have r-r 15). There's even some sort of sample.
It's come very fast and I'm already carrying it for a few weeks, even in the shower and don't lose no collie or anything, to use real silver The size is adjustable
I received my purchase, it arrived in great condition. I loved it, it's beautiful !! Super recommend !!
The ring is cool, fully corresponds to the description. Whole. Packed on conscience-with pouches in several layers. With the store did not communicate-there was no need.
Very cute and beautiful. As in the photo. Although there is not even better than in the photo. She took two friends. They really liked it. Silver 925 test is worth but is it really Silver did not check)) thanks to the store for fast shipping
autiful ring. The size is adjustable, there is a test. Looks good on the phalanx. It came in 1 weeks together with other orders. Packed well. I did not communicate with the store.
I love it. It's very finite but I already knew it from previous comments. Well packed. If you lose color I report. Very happy as it arrived also before the estimated date. Can be opened for larger size.
Adjustable and adorable. Looks expensive and the price is great. I'm really happy I can't stress that enough, if you're thinking about it, just buy it.
The ring is simple, but looks stylish. I'm happy. At the size can adjustable, no more. Thanks to the store. I wear it with pleasure.
I liked the ring more live, thanks to the store for the quality goods, I took two more ring , they are also cool. The parcel arrived on time, tracked all the way.
I love them all!!!! The ring is perfect . The earrings are so cute. THANKS! in this difficult moment I'm very happy
Rings are very beautiful and quality!! Track tracked, well packed, all Super, thanks to the store, recommend to buy
Love the ring, been wearing it even when washing my hands and the color did not change. Totally recommend!
The ring itself is excellent. But the color is very yellow. Especially if there's gold around. The photo eats a little color, in life it is more noticeable, it immediately hits the eye
It took fast to arrive, the article is very nice and true to the description, I recommend it because it has exceeded my expectations