We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you to the store, the backpack is very high quality, large, I will order one more (smaller). Product the seller sent quickly, delivery to Kiev two weeks, the seller I recommend.
The backpack is sewn very qualitatively. Play out of the thread a couple of pieces from strength. Materials are durable and pleasant to the touch, Polygraphy quality, drawings everywhere clear rubber inserts quality, but in front of the orange color, the narrow insert will be dirty over time. The seams look strong, the zippers are good, the compartment is under the laptop with runners under the lock. As a gift put the code lock of the shit quality, I did not expect it so absolutely Poh. I am very pleased with the purchase.
Excellent backpack, quality material.
excellent product i recommend it.
Thank you to the store for the excellent goods! fast delivery of the goods of the highest class!
Came quickly, the packing is good. The backpack is great.
Quickly reached, the quality is good
Arrived in very good condition, excellent packaging .. fast shipping !!
Almost better than I expected, good quality, robust and well-compartmentalized. Very comfortable to wear. Total hit.
Good quality backpack!
Received the goods, for 2-3 weeks. Looks good. Stitched without complaints, everything at first glance is good. Locks are easy to open (I do not know it well or bad). USB cord is thick, but did not check how it charges. In general, you need to operate it. Then the reviews are full of writing.
Delivery to Moscow a couple of days, I liked everything.
Everything as seen in the images, of course I didn't try that string thing like in the video haha, happy with my acquisition. Viña Del Mar, Chile