We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To już moja druga taka sama sukienka. Trzecia, jeśli policzyć czerwoną. Super się nosi.
From the time I ordered to the time I received was 23 days. Great dress. It is not lined but just wear a slip. I have skinny arms and I can tell that a person with thick arms may have a hard time getting this dress on. It does help unbuttoning the dress in addition to unzipping the side. In the photo I am wearing an A line corduroy skirt underneath but I would also like to try a petticoat. The size chart was accurate. I am satisfied with this dress and it's a great price. This dress is at knee length. Hits right in the middle of the knees.
Платье хорошего качества. На свой 42-44, взяла М, чуть свободно, но сидит хорошо. Смотрится дорого. Ткань похожа на тонкую фланелевую рубашку, хорошо держит форму. Продавец долго отсылал товар, но посылка дошла очень быстро. Покупкой очень довольна. С удовольствием закажу ещё в другом цвете. Спасибо продавцу.
geweldig. prachtig heel blij mee. stof is flanel. ook geschikt voor grote borsten.
Lindo, igual imagem, apenas entrega 3 semanas depois do previsto.
Super happy with the product. Not amazing quality of course for this price, but very good and beautiful dress. Material doesn't stretch, so be careful with the size. Specially sleeves are very narrow, my arms are almost too big to fit. Fabric is thin, feels like cotton. If your chest is very big, the waist may lift too high. The faux fur collar is very high quality and the dress looks good with or without it.