We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
tres satisfaite de cette belle robe. elle taille bien et met le corps en valeur comme il faut. magnifique en motif tartan. je met une photo mais noter que la robe sort de la machine à laver et quelle est mouillée, pour pouvoir la mettre des demain !!!
tres satisfaite, taille correcte et met en valeur ma silhouette. vivement que je puis avoir l'occasion de la porter
Strong and well done. Great fabric. The colour is a bit darker, but still awesome.
The dres is beautiful. Good quality. I'm very pleased.
Very realiable store and a lovely amount of great designs. The dresses are a bit on the larger side size- wise so I would recommend getting a size smaller than the one you'd go for after looking at the measurements (I ordered an L, I usually wear an M-L size for dresses, but this one seemed like an XL on me). I'm very satisfied, I'd definitely buy form this seller again in the future. thank you!
Платье на невысоких, качество пошива хорошее, но сама модель мне не подошла. Ткань похожа на тонкую плащевку. Талия сильно завышена, юбка не такая, как на фото. Цвет соответствует
Nice but I get a broken zip. Refunded.
На 50 размер очень большое.
Little bigger, then me But it is nice
a little bit big om the top, but still a beautiful dress! And very fast delivery. Thank you
Such an amazingly great dress I cannot recommend this dress enough! Buy it!!! Only I would highly recommend going a size up because it shrinks quite a bit in the wash - especially if you are in between sizes you should go a size up. there is stretch in the material but not that much so don’t count on it when ordering I ordered this dress in two colours the green and the red tartan. The tartan is absolutely gorgeous and will be my Christmas dress size The store is so lovely I would really recommend shopping with him - I have ordered from them several times me but it was really lovely
Не угадала с размеров, в целом хорошее платье, хлопок , быстрая доставка