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Categories
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Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The bestido is beautiful but it came to me broken, the store is very kind and I give up my money, thank you. Fast shipping too
Very happy with my dress, it's beautiful! Thank you very much :)
Arrive in 21 days, the fabric is light, comfortable and cool for summer. Already seeing other models for me, thick woods South-.
Pleasant fabric, everything is neat, with a petticoat just the effect is close to the picture. Very fast delivery. I did not regret what I took.
Beautiful dress. Seller is excellent in his customer service.
Super, I love them. Very fast sending to Czech Republic.
I love it. Of course the layout pattern cannot be identical from one dress to another, but still came out nice. This layout even begs for a necklace so that's not so bad either. I am used to these light fabric dresses, slightly seethrough, but I bought all the undies needed for that haha. The belt is a nice touch, just wish it hadn't been folded but that cannot be helped. Obviously too long of a belt for me but if I clip it in place with something it will look fine. I always get compliments. Happy buyer.
The lower skirt is good. You can also wear with other dresses. The store put a gift-chain, pendant and coupon for a discount. In Kiev, the parcel was received through a new mail. Thank you.
Размер подошел отлично на 100-90-105,ткани пррсвечивется,с подьбником будет хорошо,но лично я комбинацию буду одевать,чтобы и в верху не просвечивало.
доставка супер быстрая, качество хорошее. размерная сетка соответствует, брала L на 46р. в подарок положили резинку.
Dress i beautiful and delivery was very fast - 15days. Will order more. Thank you very much. Love the dress
Просто вау. Неделя доставки - рекорд! Очень легкая тонкая Ткань, мне моя мало, удобно, а главное xl потрясающе сел на 48-50, в нем можно побольше поесть и оно не треснет по швам)
28.07.2020 заказала, 14.08.2020 принесли в квартиру. Обычная упаковка. Платье симпатичное, ткань лёгкая, не тянется, швы ровные, ниточки торчат, но не критично. Село по фигуре. Мои параметры ОГ 90, ОТ 80, ОБ 90, рост 158 см, вес 60 кг. Примерчла без нижнего белья, с бюстгальтер ом будет лучше. Я заказала размер М и не ошиблась. В комплекте ремешок простой и + подарок от продавца резинка для волос, за это спасибо! Товар и продавца рекомендую!
Красивое платье из приятной к телу ткани, довольно хорошо пошито. На обьем груди 87 см, талию 75 см и объем бедер 100 см размер М подошёл очень хорошо. На рост 169 см длина ниже колена. Свободное облегание и не висит. В подарок продавец положил резинку доя волос. Рекомендую. В Украине доставка Новой почтой))))
Super nice dress but very close to the body and the fabric is not elastic. She is cut small for a M.
Very cute. Sorry but the worn without stirarlo definitely effect and different
Order alien for a month. all OK. M pododolol for a girl height 158. og-86. ob-89. The skirt is not Lush
The quality is normal. Thin fabric. It's a little big for me. The length corresponds to the description. Color rich. Can and without lift Nick wear, but does not look so elegant)))
Pleasant fabric is sewn very neatly. I am happy with the goods
Very nice dress. The size fits well according to the cm indicated in the size chart. Simple packaging, product without damage or bad odours. The fabric is a little thin but feels tough. It includes belt but for dress size, the belt was small (about 93 cm). The closure is the hidden type. Includes a hair league, as a gift. Fast shipping, took 46 days in total to reach Mexico City.