SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good dress for everyday use. Stitched perfectly, without unnecessary threads, odorless. The size corresponds. It came quickly. Packed in a branded bag.
The dress really liked it, at 88-72-100 took M, the village is excellent, the fabric is thin, but does not shine through, does not electrify, ironed well, the color is awesome, in the tailoring of nothing such a jamb did not find, some wrote that there is a problem with the sleeve, maybe, but in the process of socks hands up raise rarely, so in this problem did not see, for me, a comfortable dress. Delivery 2 weeks in Tyumen, came the parcel united with others, which is very pleasing, thank you to the store for the speed of sending.
Zgodnie z opisem. Rozmiar standardowy
к сожалению, первок платье сожгла утюгом (( настолько оно мне понравилось, что заказала второе. из минусов - ремень. он совсем без "дырочек"
Вполне достойное платье на лето, приятный цвет пастельный оливковый. Имеются совсем незначительные недостатки в виде торчащих ниток. Но это вообще не критично. Пояс не выполняет никакой функции, но я его завязываю на талии красивым узлом. В целом платье норм. На одно лето , а может и несколько)
Delivery 14 days, surprised brought home. In the dress, a completely useless belt, does not hold at all, and not very successfully tailored sleeves, up hands raise very much pulls. And so for this price is normal, M on my 42-44, just, height 168 slightly overstated waist. Thanks for the fast delivery.
Excellent dress, all chic, fit, style, size, fabric thin, slightly shines, take this into account. For the summer is perfect, the color is slightly lighter than in the picture
The dress is mostly viscose, some strange belt, very thin, on the plaque folds like a rag. The dress looks good in general, but it glows so!!! Definitely body underwear is necessary and not a fact that in the sun you will not be like without a dress. We need to check it out.
Хорошое платье, ткань легкая,розмер подошел.Спасибо!
Dress class. True, the sleeves are not made very well. It is difficult to describe, but when lifting hands strongly presses in the sleeves. I already ordered this from another store in the size of M and it turned out to be little in my chest. I reordered more here. Everything is fine now. The truth for my height is 154 cm long enough. My parameters are 94x76x100. I advise you to buy. Thank you
Fabric pleasant synthetics, on parameters 89/63/93 a little wide, you need to take less, but for your money everything is OK
Very beautiful dress, perfect for summer, the fabric is very nice, airy. The color is very beautiful, bright. Very happy with the purchase.
It is difficult to iron the top, and so a cool dress! Size s approached the parameters 88-73-94, the image with Ali, in addition to the bag, in reality does not hang, just leaned a little on the photo.
Sent at the last hour, time has already expired. It came in two weeks. The dress is good, on the sides 100-78-100 ordered L, came up. But it pulls in the shoulders when you raise your hands. waist is overstated. Lots of tangled seams. The store answered all questions. who has a tummy, keep in mind that it will emphasize.
A good light dress, the only thing, I did not like the belt, it is not fixed in any way. The dimensional grid corresponds. Delivery молниеносная
Ordered 25.05 for 1300 rubles, received 26.06 Composition on label: 35% polyester, 65-viscose. On the parameters 93-68-96, height 168, weight 60 took L, the village as needed, a little loose, but not too much. Length to my height to the middle of the calf. The dress really liked it, the color is good, it does not hold a belt from the minuses, but it's obvious. In the slots will fit a belt of 5,5-5,8 cm. And the sleeve is tailored so that you can not raise your hand from the end, he will crash into it (in a calm position does not tighten) but, like, in everyday life and do not need to give up hands) in general, a cool casual dress.
All as in the photo, the material is light, for the summer is super, the waist is overstated
The color is nice, good accurate.