SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nasbaba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nasbaba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thanke you
Good product, good quality, very light and fresh linen fabric, arrived very fast, thanks.
Love the dress. Good material great store.
Это тот случай когда платье просто супер . Цена очень низкая за такое качественное платье !!!! Цветы классный, ткань просто супер . Натуральная 100% Размерная сетка соответствует . Доставка ровно месяц! Продавец молодец, ответил на все вопросы . Благодарю продавца . Мои параметры 100-85-100 Рост 160 вес 68 Размер я заказала 5XL Рекомендую продавца.
Платье получила быстро. Размер подошёл. Ог 103, Об 116.
예뻐요 추천
Ordered 2 dresses. In my opinion, you need a larger size, but my mother is happy. On the OB 120 sits not very freely. Order came quickly.
The dress is excellent, it looks like cotton, it is not hot at T + 30, comfortable, the village is free, but after washing probably will give a shrinkage, as they write in the reviews. The quality is fine. Shipping fast. Seller Thank you
The dress is great - nice material, nice length and a big plus for the pockets
I bought "M" for my 44 size, the dress is free, it's a pity that there was no "s". Sewn very well, the fabric looks like flax, but the style is still not mine.
The dress is good. There are no complaints about quality, everything is very neat. As for the size-it only to me-only. I have about 112. In reality, the dress is 114, so if you sit down when washing, I'm afraid it will be small. The length of the dress is below the knees by 10 cm (my height is 160). And so the fabric is very pleasant, it looks like flax. The coloring corresponds to the store's photo.
Second order from store, first, size L on the parameters 90 - 78-104 turned out to be small on the hips, gave a friend. Ordered 2XL, it came about 3 x weeks, the quality corresponds to the claimed, the example turned out to be decently too big, but I washed and wash-a-la, shrinkage for size! What you need. Recommend!
Excellent dress, on height 184 length-covers the knee, on size 50 Russian sits freely.
The material information is all over the places: On listing, there are two material columns: On the left, Material says, linen and cotton, on the right: material says polyester . Which one is true? Then the dress tag says cotton and polyester , there is no linen in the dress. Having said that, as many reviews mentioned: this is a nice dress. Only that I have a built in heater and needed Linen. If cotton is what you wanted. This is good.
Nice dress! Fast shipping! Fully corresponds to the description. To the store Thank you very much and wishes for prosperity.
The product corresponds to the description. The colors are beautiful. The quality of the fabric is comfortable to wear. I hope the colors do not turn off when washing. I am very satisfied. I recommend it. Thanks to the store.
Yakyust is good, shvidka delivery. Recommend.
The dress is very good, for summer charm, light cotton does not tighten, with the size guessed, live is more beautiful than in the picture. Many thanks to the store, I recommend.
It looks like linen. In appearance, 5HL was not enough. No recesses. I will add a review
Fast delivery did not guess with the size is great