We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The arrival fast relative, packaged good and beautiful. בעיניי look more beautiful in the picture than במציאות. Not really similar to Pandora. Invited measure 9 and 7 (מדדתי diameter 6 cm and from under guidance of the store). 9 real big, with 7 אסתדר. התכתבתי knot for that with the seller and is really tried to help. Thanks to the seller!
The ring is awesome, it looks great! Thanks store
The order came quite quickly. Ordered 18.09 came the parcel 28.09. Took the size 8 on the ring finger it was necessary to take 7,5, on my long fingers a little too big but not critical, who has fingers popuhleye well sits down. The quality of the Rings at first glance is magnificent, on a 10-ball scale of 10 out of 10, let's see how they will be worn. There's a test on the rings, but I don't think it's silver. Everyone is happy. With the store did not communicate, but definitely recommend!!
Better than in the picture, feminine and in much detail. Just beautiful. I ordered a 5.5 left on my middle finger, not the ring. The shipment was super fast, I ordered it in August and arrived in Colombia at the end of the same month. Delay local delivery. All perfect, product and super recommended store.
Rings to Pskov reached in a month, I really wanted to change the wedding, but alas, came out not a big Kazus, in size to Russian 16 took 5.5, everything came up, but unfortunately in one ring there is not enough one stone, very upset, wrote to the store, he asked without hesitation to open a dispute for part of the refund. It has not been half a day, the money is back, thank you very much, it's nice to have business with you. I wanted beauty, but a little bad luck, I'll have to order it again. A sample of 925 stands on each ring, shimmering and sparkling incredibly.