We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like the description! Like!
Positive, it's very touch and looks super hot. Negative, I'm worth hip but it won't allow me to walk, surely by default when performing. They're not very elastic.
This store already received products hottest but OK
On a teenager, the growth of 158 lean physique is ankle length, not tight, wide in the belt.
The goods are good and warm. And now the main thing! I read a comment and decided to buy XL, for my sizes 76 T/96B. But this size is very large for me and without suspenders can not do! Now I'm trying to contact the store for a smaller size before the first purchase, the seller rarely went out and therefore it turns out not that's right. In general, if you look at the table, then the comment is only on the quality of the look. They are without glitter, without edge, inside is a short plush fur. Flaw!, short even on growth 157!
The product is short, does not correspond to the description, as well as interior decoration, not dense and not fluffy as recommended in the photo.
They look good, warm, the fabric is dense.
On the growth of 170 and 61, kg short and tight, my daughter approached 165 height and 45 weight
Nice pants. The child on the growth of 155-normal length, 170-will be short.
It's okay, thank you.
Super soft! Highly recommend!
All is well, but it was necessary to order a smaller size, and so was M, thank you to the store.
Panties are good! No smell. Sewn neatly. Fur is not as thick as in the photo, but worthy! On the Street 0 °, and they are comfortable. On height 1,63 m, weight 53 kg size L sat very well, but the length is short (above the ankle by 3 cm. Not comfortable. But to fill in boots/boots-and normally). If you take a larger size, the length will be good, but in volumes wide.