We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery. Seems to be really high quality, good materials, weight according to description.
Wow fully terrific idea than seems packing size is big but what seemed to be just warming dish Try order son gift Oh
I'm not very good at sleeping, but it looks very good, tight, empty places do not observe, after the autopsy, he flushed instantly so that she barely shoved it back. It feels very warm, like the softest and warmest down jacket. It's definitely down. Seller Thank you, its about 1,5 months.
Thank you store. The sleeping bag is chic to buy a second one to be cofastened. Now kit. And the second came with a zipper where you need!
Спальник хорооош! После транспортировки конечно жидкий, но если распушить как следует и хранить правильно, то после упаковки восстанавливается очень хорошо. На мой рост 183 очень прекрасно подошёл. Доволен как слон! Доставка меньше месяца в Перм край. Рекомендую.
Sleeping bag is good, quality, the body is pleasant, I will test later on)
At first glance, the bag is super! The line is not through. It looks warm, just at 0...-5C will not freeze. If I do not forget to add a review. About the store I will say so-a little tightened with the shipment, then issued the track code. About 10 days tracking no have passed by this code. I asked him what he said that the delivery service had dropped my parcel into the far corner. Then a new track code appeared and after 2 weeks received the bag. In general, norms.
Everything is super! Price, specifications. I understood it with the right and left zipper. Ordered two, the store sent with different that is, you can dock together. If you need it better warn. I just don't know how to do it. There is a dog on both sides. YKK. On the hood there is a screed. At the bottom there are hoods that would hang. The collar has a valve from the heat outlet. The materials are not bad, the outer side is more glossy. Probably there is impregnation, did not check. Cover, the fabric is stronger, not bad seams, good plastic but there is a minus, to open at least one line to pull out of the lock. And then it's going to be there again when you pack it. In general, a good sleeping bag. On the growth of 192 and the weight of 90 even large was. Weight with cover 890gr. In the compressed state, the dimensions are 24*16. With another case you can squeeze a little more.
Warm, I think, up to-5 ° for freezing will do. Sewn well. On my 40 size is quite wide, comfortable, a narrow mat enters inside. The zipper is unfastened from the inside and outside, from below and from above, there is a strap with a zipper, the valve-collar on the chest, the hood is tightened and also surrounded by a strap. There are hinges for hanging. Very quickly flushed, weight with compression cover 1621G