We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly enough (about 2 weeks). Packed qualitatively-inner plastic bag and outer with pupyrki. Photos and descriptions of the store correspond. So let's see how much will last. I would like to wish the manufacturer to make a transverse screed removable, for not everyone (me in particular) needs it. The backpack is still more for urban use and the screed here is not relevant. In the meantime, I put 5 stars in all categories.
A quality thing, a good volume, the material is pleasant. Fittings are all working.
Good quality backpack and stores laptop well
Good strong big nochila and with many departments good zippers we go a quality backpack for little price happy with the product
Excellent backpack in appearance. Lots of offices. Only received, as it will be worn do not know if I complement the review. Very fast delivery 2 weeks to Kharkov. Recommend.
Good backpack, quality. Many compartments and pockets. fully corresponds to the description. Thank you store. Recommend.
Not bad.
Order received on time! The store works fine, quickly sent, quickly received! The backpack is excellent, with pockets inside, there are also pockets with a zipper, and under the laptop department is separate!
Looks great, a lot of pockets with a zipper and without, let's see how long it will last.
Fantastic item.Thank you!
There are no complaints about the quality of the goods. But the backpack went 95 days! On the territory of China almost 2.5 months!!!
The backpack is roomy. As always, everything is on the level of Xiaomi. Got there for about a month. The goods are satisfied.
Excellent quality, fast delivery. Recommend!!!
Sustained two flights and a month of everyday wear. I took for myself 39 years. Hand luggage at the airport passes, if not stuffed. In the sock comfortable, the back does not hurt, and the shoulders do not pull. The material is inside and outside quality. I post the photo after Operation (although it's like a new one)